Privacy Policy

This policy relates specifically to our website. See our Neuromind HIPAA Form – MASTER COPY PDF MAY 2024 of other Privacy Practices.

Who we are

Our website address is: https://neuromindpsych.com.

What Personal Data We Collect and Why We Collect It

  • Personal–We do not collect personal information on our website. We encourage you to call and leave a voice message. Alternatively, you may email us on our secure email platform.
  • Financial – We do not collect financial information on our website.
  • Health– We do not collect personal information on our website. We encourage you to call and leave a voice message. Alternatively, you may email us on our secure email platform.

Information about Your visit to the Site.

For example, we may collect:

  • Information about the network You use to access the Internet, such as the domain and the host information.
  • Information about computer or mobile device that you are using, including the IP address, browser, and operating system.
  • Information about which pages on our Site you visit.

Cookies

We use “cookies,” which are small text files stored on Your computer/device (and maintained by Your browser), and often include a randomized unique identifier so that Our Site can ‘recognize’ this cookie again. We primarily use cookies that are considered ‘mandatory’ or ‘technically necessary’ to provide Our Site and its core functionality to You. We also use several analytics tools to measure technical performance, understand aggregate user behavior to improve website design. Information from analytics tools may also be used for legal purposes. Should Our use of cookies change in the future, We will update this Privacy Policy and post it on the Website.

We may also use third parties to help us, using cookies, to collect various information regarding users’ use of the websites, including the referral web domain, type of operating system/browser used, date and time of visit to the website, and other information relating to activities on Our Site to understand its usage better, analyze trends, and optimize the Site experience. We do not use these products to capture and/or share protected health information, or PHI, with any third party except as permitted by law.

We do not use cookies to retrieve information from Your computer or device for purposes that are unrelated to Our Site or Your interaction with Our Site. You may stop or restrict cookies on Your computer or purge them from Your browser by adjusting Your web browser preferences. You should consult the operating instructions that apply to Your browser to determine how best to configure Your browser settings to meet Your requirements. Note that if You “turn off,” purge, or disable cookies, although You may still use Our Site, You may not be able to use all of the features, functions, or services available on Our Site.

How We Use Information

We use the information You provide and We collect to:

  • Operate the Site
  • Administer the Site and diagnose problems with Our server and networks;
  • Measure the number of visitors to the Site and how the Site is used in order to make the Site as useful as possible to Our visitors;
  • To identify and advise you of services offered by Us that may be beneficial or of interest to You;
  • Provide authorities or relevant individuals with information related to the Site as required by law; and
  • Fulfill any other purpose for which You provide information.

How Can We Share Information?

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without Your express consent.

We expect that all collection, use, and disclosure of your information will occur in the United States and will be governed by United States law; however, some information may travel over the Internet outside of the United States. Even if some information does travel outside the United States, you agree that the laws of the United States will apply.

Any Other Sharing of Information?

We will not sell or rent your information to anyone, but we may share your basic demographic information (such as your name, IP address, and physical or email address) with others, such as our subsidiaries, contractors, trusted partners, and affiliates, as necessary to operate our business and as permitted by law.

  • If We share data with trusted partners to help Us perform statistical analysis, third parties are prohibited from using information except to provide these services to Us, and they are required to maintain the confidentiality of Your information.
  • We do not share Your personal information with third parties for their direct marketing purposes.

What About Aggregated Data?

We may aggregate (combine) data about visitors to Our Site in a non-identifiable manner and use it for Our business purposes unrelated to Your use of the Site.

What About Compliance with COPPA?

The Site is not directed at children under age 13. We comply with the Children’s Online Privacy Protection Act (“COPPA”) and do not knowingly permit the submission of personally identifiable information by anyone under age 13. If you believe information about a child under 13 has been submitted, please advise us in writing, and we will delete it.

What About International Privacy Laws?

If you are visiting our websites from outside the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries.

NeuroMind is located in and provides services in the United States and is governed by United States law. For visitors from the European Union and the European Economic Area, countries outside of the EU (such as the United States) may not have data protection laws as comprehensive or protective as those in your country. The United States has not been issued an adequacy decision finding the data privacy laws to provide an adequate level of protection.

How Secure Is the Site?

The Site has security measures in place to protect against the loss, misuse, or alteration of information under Our control. However, no security is perfect, and no security system can prevent all security breaches. You transmit information to Us at Your own risk. You acknowledge that the Site is not HIPAA compliant. You should not store or transmit Protected Health Information on this Site. You acknowledge and agree that the Site is not intended to provide any medical advice. We are not Your business associate under HIPAA as a result of Your use of the Site.

How Can This Policy Be Changed?

We may update the Privacy Policy to reflect company and customer feedback. We encourage you to periodically review the Policy to remain informed of how we use and protect your information. Our use of information gathered or obtained is subject to the Privacy Policy in effect at the time of such use.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Data Breach Procedures We Have In Place

We follow generally accepted standards, practices, and procedures to protect the personal information submitted to us, both during transmission and once it is received. We maintain appropriate technical, administrative, and physical safeguards to help protect the security of your personal information.

WHAT THIRD PARTIES WE RECEIVE DATA FROM

We work with third parties (including businesses and organizations in healthcare, technology, and payment services) and may receive personal data about you from them. Such data obtained from third parties will be kept in accordance with the same duty of care as described in this Privacy Notice, and with any additional restrictions imposed by the third party that shared your personal data.

How Can You Contact Us?

If you have any questions about this policy or our practices, please contact us at:
NeuroMind
1365 Wiley Road, Suite 147

Schaumburg, IL 60173

Phone: 224.801.4514
Email: info@neuromindpsych.com